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Catchpoint Systems Nodes
Backbone node Santiago, CL - Telefonica unplanned maintenance
Incident Report for Catchpoint Systems Node Page
Resolved
This incident has been resolved.
Posted Sep 26, 2022 - 02:31 EDT
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Sep 25, 2022 - 22:01 EDT
Update
The following node have been updated with new IP addresses. This is due to changes at provider end.

If you have IP white-listing applied on your end please update with the corresponding new IP addresses in your network firewall(s) to match the new ones

- Santiago, CL - Telefonica
Old IP addresses: 186.103.215.35
New IP addresses: 200.54.240.187
Posted Sep 23, 2022 - 17:24 EDT
Update
Due to some issues at our data center provider's end, this maintenance activity has been postponed. We will update this post with the new IP address once we have the same available from our provider.

We apologize for the confusion and inconvenience caused.
Posted Sep 23, 2022 - 10:40 EDT
Update
The following node have been updated with new IP addresses. This is due to changes at provider end.

If you have IP white-listing applied on your end please update with the corresponding new IP addresses in your network firewall(s) to match the new ones

- Santiago, CL - Telefonica
Old IP addresses: 186.103.215.35
New IP addresses: Awaiting new IP address from provider
Posted Sep 22, 2022 - 16:45 EDT
Investigating
Catchpoint Backbone node Santiago, CL - Telefonica have been paused due to an unplanned maintenance at provider end and will not run tests. We will update the status as soon as there is additional information available.
Posted Sep 22, 2022 - 11:39 EDT
This incident affected: Individual Node Maintenance.